Frequently Asked Questions

1. What forms of payment do you accept?

Check, Visa, MasterCard, Discover. Terms are also available with approved credit.

2. How quickly can I receive delivery?

Our standard products are in stock and ready to be shipped in 48 hours or less.

3. Will you look at other designs?

Custom designs and custom colors are available upon request.

4. Are there other finishes or materials available?

Yes. We offer some products in hot dipped galvanized finish and can provide several items in stainless steel upon request.

5. Is the padlock included?

No

6. Are the anchor bolts provided?

We have anchor bolt kits available, however they are not included in the base price.

7. How heavy is the top post?

Fabricated from 3/8" steel tube, the 4" clearance, 30" high post weighs 50 lbs., while the 5" clearance, 30" high post weighs 56 lbs.

8. What type of maintenance can we expect?

The hinge pins are stainless steel and should require no maintenance, while the post and base may require repainting from time to time depending upon the weather in your region.

9. What is the warranty?

Please refer to the TrafficGuard® Warranty available on our website..

10. Can two different padlocks be used on the removable pin?

Yes. We have a custom pin available with holes in each end to allow different agencies access, as well as a unique four padlock design single post that will allow multiple agencies access.

11. Where would you recommend the 48" height in lieu of the 30"deterrent to protect?

Anywhere you have an elevation change approaching the pathway that may hide from view the 30" bollard.

12. Where did the 30" height come from?

The Illinois DOT uses an average bumper height of 27" to design road guard rails, and we felt this would be a similar design requirement for the TrafficGuard.

13. What colors are available?

Visibility is important, and therefore our recommended color is TrafficGuard® Yellow. We do make custom colors available upon request.

14. How can we make our installation safer?

Visibility is the most critical safety issue. Bollard height, color, reflective labels, and pavement markings can all help to make your installation more visible.

15. Do these bollards meet all standards?

Currently there are no accepted industry standards or guidelines in the USA that specifically govern the specifications, materials or marking of the bollards. However, there are various guidelines for pavement striping, location and proper spacing of bollards. Although TrafficGuard®can assist in providing this information to purchasers of its products, the purchaser is ultimately responsible for the proper placement and installation of the bollards.